Georgette Dobby Smoking Detail Puff Sleeves Top (Cream)

At Akimia, customer satisfaction is important to us. This Refund & Return Policy explains the conditions under which returns, exchanges, and refunds are accepted.

1. Return Eligibility

• Purchased directly from Akimia.
• Return request within 7 days of delivery.
• Unused, unworn, unwashed and in original condition.
• Original tags, packaging and invoice included.

2. Non-Returnable Items

• Sale or clearance items.
• Customized or made-to-order products.
• Innerwear and hygiene-restricted items.
• Gift cards.

3. Return Process

1. Email info.akimia@gmail.com within 7 days.
2. Share your Order Number, return reason and product photos.
3. Our team will review and send return instructions.

Unauthorized returns will not be accepted.

4. Return Shipping

• Customer pays return shipping unless the item is damaged or incorrect.
• Please use a trackable courier service.
• Akimia is not responsible for lost return shipments.

5. Refunds

• Refunds are processed after inspection.
• Approved refunds are issued within 7–10 business days.
• Refunds are sent to the original payment method.
• Shipping charges are non-refundable.

6. Exchanges

• Subject to stock availability.
• If unavailable, a refund or store credit may be offered.

7. Damaged / Incorrect Items

• Contact us within 48 hours of delivery.
• Provide clear photos or videos.
• Replacement or refund will be arranged free of charge.

8. Cancellations

• Orders may be cancelled within 12 hours.
• Orders cannot be cancelled after dispatch.

9. Late Refunds

Please check with your bank/payment provider before contacting us regarding delayed refunds.

10. Policy Updates

Akimia reserves the right to modify this policy at any time.

11. Contact Us

Akimia
B-82, 1st Floor, Sector-64,
Noida – 201301

Phone: +91 8920865567
Email: info.akimia@gmail.com